You may see an error code such as 550, 553 or similar when trying to upload a particular file to your server which normally means that the file/folder you’re trying to deploy isn’t owned by the correct user or user group, or if the folder is currently in use by another process
This error can also sometimes be caused by other server problems such as running out of disk space or an invalid symlink.
You can check the permissions on the file or folder by running the following command and checking the user and group are correct, if they are not then you’ll need to change them before your deployments will succeed.
$ ls -l /path/to/file/or/folder total 70712 drwx------ 3 user group 102 23 May 12:55 app drwxr-----+ 5 user group 170 28 Jan 12:06 configdrwx------+ 19 user group 646 14 Jan 08:37 config.phpdrwx------+ 18 user group 612 28 Jan 14:06 database drwx------@ 21 user group 714 25 Jan 12:59 public
Resolving permissions issues
You’ll normally find that you either have to change the owner of the file/folder that is causing problems, or change the permission level. You can run the following to update the owner and group, ensuring your deployment user can write to it:
chown -R deployer:deployer /path/to/file/or/folder
If you just need to modify the actual permissions, you can run the following:
chmod 755 deployer /var/www/my-site
That’ll give full read, write and execute access to the directory owner, but only read and execute access to the user group and anyone else.
Please note that when running these commands, the user you execute them as will need permission to do so. If you run into any errors such as “operation not permitted”, you may need to prefix the command with
sudo and enter your root password.
More information about file permissions can be found in this article.
You may also see a variation of the 553 error that looks like this:
Error communicating with your server: 553 Can't open that file: Too many levels of symbolic links
It could be that a symlink is pointing to an absolute path, or maybe there is a circular reference, where a link is pointing to itself.